Description
Positive Behavior Support: Practices of Effective Allies is a powerful, person-centered training designed to strengthen the culture, safety, and effectiveness of your entire team. This engaging course helps DSPs replace outdated “behavior management” approaches with modern, compassionate practices that improve outcomes and reduce risk across your agency.
Agencies gain DSPs who can:
- Understand the real “why” behind behaviors by recognizing communication, unmet needs, environmental factors, and emotional drivers.
- Build positive, trusting relationships that reduce crisis behaviors and enhance each person’s sense of safety, value, and belonging.
- Use intentional listening and empathy to prevent escalation, avoid power struggles, and support people during moments of distress.
- Create responsive, person-friendly environments that promote comfort, predictability, dignity, and control.
- Empower individuals through choice-making—supporting independence, self-determination, and meaningful lifestyle decisions.
- Promote a higher quality of life by connecting people with preferred activities, new experiences, healthy relationships, and opportunities for personal growth.
- Demonstrate calm, respectful communication even during stress, reinforcing a safe and supportive agency culture.
- Act as true allies, partnering with individuals, families, and teams to help people achieve their personal goals and dreams.
Why Agencies Choose This Course
- Strengthens compliance with person-centered planning and positive support standards
- Reduces incidents and improves safety outcomes
- Enhances staff confidence, competence, and professionalism
- Builds a consistent, agency-wide approach to behavior support
- Improves satisfaction—for individuals served, families, and staff
This course gives your frontline team the tools, mindset, and confidence to support individuals with dignity, respect, and compassion—every single day.
What’s Included in Each Curriculum Package
Instructor Manual
- A step-by-step guide for supervisors to deliver effective training.
- Includes detailed lesson content, interactive discussion points, student assessments, and activities that reinforce critical concepts.
- Designed for both small-group and one-on-one coaching sessions, making training adaptable to your agency’s needs.
Employee Manual
- Each manual walks staff through key training content in easy-to-understand language.
- Includes space for reflection, note-taking, and activity sheets to encourage active participation.
Manuals and materials, including a PowerPoint presentation, are also provided on a flash drive.
