Description
This coaching workbook is designed to guide human service supervisors when mentoring their employees to become effective team players through developing key communication and collaboration skills. It emphasizes the importance of building strong coaching relationships, setting clear expectations, and engaging in real-life scenario-based discussions. The workbook content covers key concepts such as active listening, mirroring understanding, empathizing, validating, communicating with clarity, collaborating with teammates, and practicing self-care.




