Description
When every second matters, your frontline employees must know exactly what to do. Recognition of Emergencies & Effective Response is a vital training course within the Frontline Employee Development Series, designed to equip direct support professionals with the confidence, judgment, and practical skills needed to protect the health, safety, and well-being of the individuals they serve.
This engaging, scenario-based course teaches staff to quickly recognize early signs of danger, respond appropriately, and coordinate effective action across a wide range of emergencies—including fires, severe weather, heat and cold exposure, medical crises, choking, chemical hazards, and fall-related injuries. Employees learn not just what to do, but why these situations occur, how to prevent them, and how to stay calm under pressure.
Key Learning Outcomes
- Identify emergency risks in the community and home environment and stay informed using NOAA alerts, wireless emergency alerts, and local emergency systems.
- Know when to shelter in place vs. evacuate and follow step-by-step procedures for both.
- Respond confidently to medical emergencies, including choking, acute illness, dehydration, frostbite, and hypothermia.
- Prevent and respond to fires, using the R.A.C.E. method and understanding safe evacuation practices.
- Recognize severe weather threats, including tornadoes, thunderstorms, flooding, and heat emergencies, and apply appropriate protective actions.
- Reduce fall risks through home safety strategies and respond effectively when falls occur.
- Assemble and maintain emergency kits and “go bags” to ensure preparedness during unexpected events.
With a strong focus on real-world application, visual examples, and practical response steps, this course empowers employees to act decisively, protect vulnerable individuals, and uphold agency safety standards.
Ideal For
Direct Support Professionals • Home Health Aides • PASSPORT Providers • Supervisors • New Employee Orientation • Annual Refresher Training
What’s Included in Each Curriculum Package
Instructor Manual
- A step-by-step guide for supervisors to deliver effective training.
- Includes detailed lesson content, interactive discussion points, student assessments, and activities that reinforce critical concepts.
- Designed for both small-group and one-on-one coaching sessions, making training adaptable to your agency’s needs.
Employee Manual
- Each manual walks staff through key training content in easy-to-understand language.
- Includes space for reflection, note-taking, and activity sheets to encourage active participation.
Manuals and materials, including a PowerPoint presentation, are also provided on a flash drive.
