Description
This comprehensive policy and procedure manual is customized for the purchasing agency. It is a complete reference guide for staff, ensuring all services are delivered in an effective, efficient, and compliant manner. The manual is fully compliant with the Ohio Department of Developmental Disabilities requirements.
Download questions for customizing your manual: Agency questions for customization. Download and complete.
After downloading, saving, and completing the customization questions, please email them to info@academyforpd.wt-demo.com. We will use your responses to customize your manual.
Customer will receive one downloadable manual. Printed and bound manuals will be shipped to the customer for an additional $25 per manual upon request.
The contents of the manual are organized into 20 main sections, covering essential topics for agency operations. These topics include:
- Service and Program Policies: Details on person-centered planning, confidentiality, incident reporting, and the management of personal funds are provided to ensure a high standard of care.
- Health and Safety Protocols: The manual outlines procedures for medication administration, infection control, and emergency planning, including fire safety and disaster response.
- Operational Procedures: This section covers staff supervision, transportation, background investigations, and internal monitoring to maintain a well-run organization.
- Employee and Training Standards: Guidelines for employee evaluations, hiring, record-keeping, and comprehensive training plans for various positions are included to ensure a qualified and competent workforce.
- Service-Specific Provisions: Detailed information is provided for a wide range of services, such as Homemaker Personal Care, Shared Living, Day Array, and Assistive Technology, ensuring compliance with service-specific regulations.









