Description
This course, part of The Academy’s Professional Development Series, is a comprehensive training on effective hiring to help you build a winning team. A successful hire begins with effective recruiting strategies and is cemented with a structured onboarding process. This course will teach your supervisory team how to go beyond the resume and transform your hiring process into an insightful, positive experience that attracts and secures top talent.
Course Objectives: Key Takeaways
By the end of this course, you will be able to:
- Implement recruitment strategies to attract qualified candidates.
- Develop Effective Questions: Identify the purpose of different interview question types (e.g., behavioral, situational, technical) and formulate open-ended, probing questions that elicit detailed and relevant information. Most importantly, you’ll learn to avoid illegal or inappropriate questions.
- Prepare for the Interview: Research job descriptions and company information, create a comprehensive interview plan with key questions and evaluation criteria, and prepare yourself for a successful process.
- Conduct an Effective Interview: Establish rapport, manage the interview flow and time effectively, and utilize active listening and observation skills to assess candidate responses.
- Implement Onboarding Best Practices: Understand how to successfully integrate new hires, provide a realistic job preview, and set them up for long-term engagement and success.
- Implement Post-Interview Strategies: Develop a consistent and objective method for evaluating candidates, communicate effectively and timely with applicants, and understand the legal and ethical considerations in post-interview communication.
Why This Course is Essential
Interviews are a two-way street; candidates are evaluating your company just as you’re evaluating them. Your interview process directly impacts your ability to hire and shapes your employer brand.
- Only 24% of candidates report positive interview experiences, showing clear room for improvement.
- Poor interview processes cost employers top talent. In-demand candidates have choices and won’t tolerate disrespectful or disorganized interviews.
- A smooth, efficient interview experience is key to attracting and hiring the best candidates.
Learn to dig deeper than qualifications, assess the whole package (hard skills, soft skills, and personality), and determine the cultural fit. You will also learn to “sell the opportunity” accurately and create a positive candidate experience that reflects well on your organization.
What’s Included:
This training curriculum provides comprehensive materials designed for engaging adult learning, including:
- Visually impactful PowerPoint presentations: Featuring modern design, relevant imagery, and clear layouts to enhance comprehension and retention.
- Detailed instructor notes: Embedded within the PowerPoint slides, offering guidance on key concepts, discussion points, and activities.
- Comprehensive instructor manual: Includes a detailed training agenda, facilitator guidelines, tips for classroom management, and assessment tools.
- Interactive student manual: Provides space for note-taking, reflection activities, and application exercises.
- Engaging class discussion questions and activities: Designed to encourage participation, critical thinking, and real-world application.
Benefits of “Take and Teach”
- Cost-effective: Reduces the cost of external training by providing reusable materials.
- Flexibility: Train supervisors at your own pace and schedule.
- Customization: Adapt the materials to fit your agency’s specific needs and context.
- Consistency: Ensure all supervisors receive standardized training on essential topics.



