Description
This comprehensive employee handbook is customized for the purchasing agency. Customer will receive one downloadable manual in PDF format. Printed and bound manuals will be shipped to the customer for an additional $25 per manual upon request.
Download questions for customizing your manual here.
This manual is a comprehensive, customizable Employee Handbook designed for an agency providing services to individuals with intellectual and/or developmental disabilities. It’s a robust resource for establishing clear policies and procedures for your employees. This handbook is tailored to meet the specific legal and regulatory requirements of a service provider in Ohio.
Agencies outside of Ohio: contact us directly to have a handbook prepared that is compliant to your state.
The handbook covers a wide range of topics essential for an organization’s operations, employee conduct, and legal compliance.
- Employment Practices: The template details hiring procedures, including pre-employment screenings, background investigations, and eligibility requirements like being 18 years of age and a high school graduate or equivalent. It also includes a firm at-will employment policy and a detailed section on Equal Opportunity and Non-Discrimination.
- Employee Conduct and Expectations: This section sets clear standards for professionalism, including a Code of Ethical Conduct, confidentiality and HIPAA compliance, and policies on personal conduct while on duty.
- Safety and Compliance: A significant portion of the handbook is dedicated to maintaining safe conditions. It outlines procedures for reporting unsafe conditions, handling workplace injuries, and post-accident drug and alcohol testing. It also includes a detailed Transportation Safety policy and protocols for managing Major Unusual Incidents (MUI) and reporting abuse and neglect.
- Compensation and Benefits: The handbook outlines policies for timekeeping and pay, including overtime calculation in accordance with the Fair Labor Standards Act (FLSA), a Safe Harbor Policy for pay deductions, and guidelines for mileage reimbursement. It also lists employee benefits -customized to the agency.
- Disciplinary Procedures: A structured approach to employee discipline is provided through a progressive discipline policy. It defines different levels of disciplinary action, from verbal notices to suspension and termination, and lists specific offenses that could lead to immediate dismissal.






