The Academy’s Frontline Employee Training and Coaching Resources provide organizations with practical tools to support the development of direct support professionals and other frontline staff. These resources include ready to implement training materials including:
– orientation guides
– coaching conversation guides
– “Take and Teach curriculum
Materials are designed to reinforce professional expectations, build essential skills, and strengthen daily work practices. By providing ready-to-use content for both training and ongoing coaching, these tools help supervisors and agencies consistently support employee growth, improve job performance, and promote high-quality, person-centered services.