Proactive and Remedial Compliance
and QA Support

Reviews prior state compliance reports, when available, and meets with your agency by phone or Zoom to identify key operational and compliance needs.

Establishes services through a Memo of Understanding (MOU), including fees for the initial assessment and ongoing annual support.

Conducts an initial onsite, agency-wide compliance review and provides:

• clear findings on concerns or deficiencies
• a Plan of Correction (POC)
• guidance to build systems that support ongoing DODD compliance

Provides ongoing focused compliance reviews to help your agency maintain strong systems and stay on track over time.

Reviews personnel files and helps HR strengthen compliant onboarding systems aligned with DODD requirements, including training support as needed.

Reviews medical and health-related documentation, including:

• MARs
• medical orders
• physician visit requirements
• IST training
• nursing delegation paperwork

Reviews financial and individual funds documentation, including:

• financial ledgers
• monthly reconciliations
• reconciliation support by the agency or The Academy, as requested

Reviews ISP compliance and related documentation, including behavior support documentation when applicable.

Helps your agency prepare for state and county audits by:

• developing and monitoring Plans of Correction
• providing support before, during, and after reviews
• attending reviews, if requested

Supports incident management compliance by, if desired:

• maintaining monthly UI logs
• reviewing MUI/UI reports for accuracy and compliance
• assisting with incident review, prevention planning, and related training
• completing the MUI annual report

Keeps your agency informed of important DODD rule changes and explains new compliance expectations.

Provides on-call and after-hours support for urgent compliance needs for the compliance officer, with additional fees possible for excessive use.

Tracks mandatory staff certifications and training deadlines, if desired, and reports upcoming due dates at 90-, 60-, and 30-day intervals.