Clear Expectations
Define specific expectations for each role in each topic area.
Supervisory Coaching Conversation Guides
The Academy’s Supervisory Skills Coaching Meeting Guides provide leaders with structured, ready-to-use content for coaching and developing supervisors. These guides supply
- teaching points,
- discussion topics,
- reflection questions, and
- practical exercises
that can be used during supervisory meetings, leadership coaching sessions, or professional development groups. By providing the content and structure for each meeting, the guides make it easy for organizations to strengthen supervisory skills such as communication, accountability, decision-making, and staff development, helping supervisors lead their teams more effectively and confidently.
Frontline Employee Coaching Conversation Guides
The Academy’s Frontline Employee Coaching Meeting Guides provide supervisors with ready-to-use content for structured coaching and training conversations with direct support professionals and other frontline staff. These guides supply the
- discussion topics,
- teaching points,
- reflection questions, and
- coaching prompts
supervisors can use during staff meetings or one-on-one coaching sessions. By providing the content and structure for each conversation, the guides make it easier for supervisors to consistently coach, mentor, and develop employees while reinforcing professional expectations and strengthening the skills needed for high-quality human services work.
How It Works:
Our bound coaching guides provide a structured framework for ongoing coaching and mentoring conversations. Each topic area includes separate coaching guides for each participant (coach and mentee) designed for collaborative learning during mentor meetings.
Coaching Guides Features:
We offer two distinct levels of coaching guides:
To further support professional development, explore our Take and Teach Curriculum, Frontline Employee Training, and Supervisor Skills Training.